Refund Policy

Refund Policy

We want you to be happy with your purchase. Please read our refund policy carefully before placing an order.

No Returns

We do not accept returns. All sales are final. However, we do offer refunds in the situations outlined below.

Eligibility for a Refund

You may be eligible for a full refund in the following cases:

  • Wrong item received: You received a product that is different from what you ordered.
  • Damaged item: Your item arrived damaged or defective.
  • Non-delivery: Your order never arrived.

Refund Windows

  • Wrong or damaged items: You must contact us within 7 days of delivery to be eligible for a refund.
  • Non-delivery: If your order has not arrived, please contact us within 14 business days of the estimated delivery date so we can investigate and process your refund.

How to Request a Refund

To request a refund, please contact us with the following information:

  • Your order number
  • A description of the issue
  • Photos of the item (required for damaged or wrong item claims)

We will review your request and respond within 2–3 business days.

Refund Processing

Once your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help.